Customer experience and the future of work
Megatrends in workforce strategy, culture, and technology
The MIT Technology Review surveyed 800 top C-Level executives across the leading companies of the world. Learn how the top companies have transformed their workforce in the post-pandemic era.
Report highlights include:
- Reorganising strategies for remote work
- CX staffing models for the future
- Tools and technologies to transform CX in this new future
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