Latest Report

Customer experience and the future of work

Megatrends in workforce strategy, culture, and technology

The MIT Technology Review surveyed 800 top C-Level executives across the leading companies of the world. Learn how the top companies have transformed their workforce in the post-pandemic era.

Report highlights include:

  • Reorganising strategies for remote work
  • CX staffing models for the future
  • Tools and technologies to transform CX in this new future

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