Deliver Success Across Every Dimension with Advanced Digital Capabilities

Preview the event

Customers demand convenient, personalized experiences. And they expect them to be easy. That means you need to meet them on the channels they prefer. And increasingly, that’s anything but the phone.

As the shift to digital interactions continues to accelerate, it’s critical for your business to deliver the anywhere, anytime engagement your customers expect. If you don’t, you’re handing competitors the edge in reputation and market share.

Watch this webinar to hear firsthand about how to empower your customers, agents and stakeholders from Quicken, a financial services leader that uses the Genesys Cloud CXTM platform. You’ll gain the insight you need to start your digital journey.

Meet the speakers

Brittany Mullen

Senior Customer Engagement Director, Genesys

Allison Castelot

Senior Product Marketing Manager, Genesys

Ian Roberts

Director, Care Operations & Technology, Quicken