Genesys Cloud

The contact centre platform for your customers and your team.

Genesys Cloud For:

Genesys for CX teams

A seamless omnichannel experience

Every customer interaction, on every platform, organised on one screen.

Genesys For IT Teams

Cut Your deployment time by up to 50%

Don’t wait months – Safricloud can deploy your cloud communications in days.

Genesys for Digital Teams

Simple business integration

Integrate cloud communications with the tools you are already using.

Genesys for Data Teams

Creating real value through data

Real-time reporting to support and optimise your service response.

The Genesys Cloud omnichannel conact centre solution includes:

Safricloud's products