Know what your customers want before they do. What if your site could predict when a potential customer needs a little extra assistance to close a sale?
Increase your conversion 4x and reduce your acquisition cost by 60%
Get visibility on customers’ and prospects’ journeys.
Analyze their activity and decide when to interact.
Offer various interaction and communication channel.
Be prepared for omnichannel engagement and respect their channel of choice.
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Genesys Predictive Engagement delivers Smarter engagements, better outcomes