QContact
CRM and Omnichannel combined. Perfect for digital business.
Bring all your calls, e-mails, social media, live chat, whatsapp, reviews, ecommerce and more into a single unified view. Safricloud is a specialist QContact partner, let us manage your set-up
QContact For
customer service
sales teams
ecommerce
Contact centres
The QContact omnichannel contact centre CRM includes:
- Complete API
- Blind Transfer
- Omnichannel
- Webchat
- Call Monitoring
- Lead Source Tracking
- Office 365 Integration
- Ecommerce Integration
- Agent Dashboard
- Two-factor Authentication
