QContact
CRM and Omnichannel combined. Perfect for digital business.
Bring all your calls, e-mails, social media, live chat, whatsapp, reviews, ecommerce and more into a single unified view. Safricloud is a specialist QContact partner, let us manage your set-up
QContact For
QContact for CX Teams
A brilliant Omnichannel Experience
Connecting customers with your business, anytime, anywhere, any channel.
QContact for Sales Teams
Full Visibility Of Your Pipeline
All the tools to allow your sales team to spend more time selling & less time on repetitive admin work.
QContact for Ecommerce Teams
Seamless Shop Integrations
Magento, WooCommerce, Shopify and more. All order and communications management in one place.
QContact for Contact Centres
Simple & Scalable
Rapid deployment and simple UX means you can scale up your agents at the speed you want.
The QContact omnichannel contact centre CRM includes:
- Complete API
- Blind Transfer
- Omnichannel
- Webchat
- Call Monitoring
- Lead Source Tracking
- Office 365 Integration
- Ecommerce Integration
- Agent Dashboard
- Two-factor Authentication
