Shaping the future of contact centre AI

Join Genesys and Google Cloud to discover ground-breaking integration and how it enables brands to rapidly deploy some of the industry’s smartest bots capable of resolving issues faster than ever before, while also improving customer satisfaction, sales, employee efficiency and more.


  • Adam Champy – Cloud Interactive AI Product Lead – Google
  • Paul Lasserre -VP Product Management, Artificial Intelligence – Genesys
  • Chris Connolly – Vice President, Product Marketing – Genesys

Written by

James Fosker
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