Shaping the future of contact centre AI

Join Genesys and Google Cloud to discover ground-breaking integration and how it enables brands to rapidly deploy some of the industry’s smartest bots capable of resolving issues faster than ever before, while also improving customer satisfaction, sales, employee efficiency and more.

Speakers:

  • Adam Champy – Cloud Interactive AI Product Lead – Google
  • Paul Lasserre -VP Product Management, Artificial Intelligence – Genesys
  • Chris Connolly – Vice President, Product Marketing – Genesys

Written by

James Fosker
Share this post
You might also be interested in:
Genesys Cloud

AI Comes of age

A global survey of 750 customer service, marketing and sales executives…

How Genesys Cloud improved customer experience at SA Home Loans

SA Home Loans recently partnered with Genesys to present a webinar on its journey from Customer Service to Customer Experience.

Stay up to date

Subscribe to our Newsletter and get the content that gives you the edge on a weekly and monthly basis.